Service Designer & UX Researcher

Greetings, I'm Adam!

I design and transform complex services by uncovering systematic inefficiencies and aligning research with operational change.

Within the Ontario Public Service, I work at the intersection of governance and experience, translating stakeholder research into scalable improvements.

Check out some of my work below!

Relevant projects

UX research and design

My Career Journey

Creating a digital resource hub, designed to support individuals in their educational and career journeys.

Generative research

Improving internal government hiring systems

This case study explores the current staff experience using an existing vendor solution to inform future strategic decisions.

Experience design

Ontario Digital Service

An overview and research project collection from my Experience Design Co-op journey.